This Privacy Policy describes how serafiniart.com (the “Website” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Website. We value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information.
Information we collect
We may collect the following types of personal information when you interact with our Website:
Information You Provide: When you make a purchase, sign up for an account, or contact us through our Website, we may collect information such as your name, email address, postal address, and payment information.
Automatically Collected Information: We may automatically collect certain information about your device and how you interact with our Website. This may include your IP address, browser type, device type, referring website, pages you viewed, and the dates and times of your visits.
How We Share Your Information
We may share your personal information with third parties for the following purposes:
- With service providers who help us operate and manage our Website.
- With third parties when required by law or to protect our rights.
- With your consent.
We collect information about you during the checkout process on our store. While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
Cookies
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
How long we retain your data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for one year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
You have the following choices regarding your personal information:
- You can update your account information by logging into your account.
- You can unsubscribe from our marketing communications by following the instructions provided in the emails.
- You can request access, correction, or deletion of your personal information by contacting us at [email protected].
Security
We use reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].