Terms and Conditions
Effective Date: September 20, 2024
Welcome to SerafiniArt.com!
By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchases. If you do not agree with any of the terms, please do not use this website or purchase from us.
1. Introduction
SerafiniArt.com is an online store that offers art prints and merchandise featuring original artwork created by Tracy and Thomas Serafini. Our products include prints, stationery, calendars, books, mugs, totes, clothing, and other art-inspired items. We utilize third-party print-on-demand services to produce and fulfill orders.
2. Acceptance of Terms
By placing an order, you agree to these Terms and Conditions. If you do not agree to these terms, please refrain from using our website and placing an order.
3. Products and Availability
- All products displayed on our website are subject to availability. We make every effort to ensure that the items listed on our website are in stock and available for purchase.
- Since we use third-party suppliers to print and fulfill orders, the delivery times and product availability may vary. However, we strive to ensure that products are delivered to you within a typical turnaround time of 1-2 weeks from the order date.
4. Ordering and Payment
- By placing an order, you agree to purchase the selected products for the price shown on the website, plus any applicable shipping fees.
- We accept payment via credit cards, PayPal. Apply Pay, Google Pay.
- You will receive an order confirmation email once your order has been successfully placed.
5. Shipping and Delivery
- We work with third-party print-on-demand suppliers to produce and ship your items. As a result, the estimated delivery time is usually 1-2 weeks, depending on the product and your location.
- Shipping fees are calculated at checkout and vary depending on your location and the size of the order.
- Once your order has been shipped, you will receive a tracking number, if applicable, to monitor your shipment.
6. Returns, Exchanges, and Cancellations
- Since our products are made to order, we do not accept returns or exchanges unless the product is defective or damaged during shipping.
- If you receive a damaged or incorrect item, please contact us within 7 days of receipt with photos of the damage or incorrect item so we can arrange for a replacement or a refund.
- You can cancel your order before it is processed for production. Once production has begun, cancellations are no longer possible.
For more information, please refer to our Returns Policy page.
7. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Intellectual Property
All content on our website, including artwork, product designs, and text, is the intellectual property of Tracy & Thomas Serafini and Serafiniart.com and is protected by copyright laws. Unauthorized use of any content from our website is prohibited.
9. Third-Party Services
We use third-party print-on-demand services to produce and fulfill orders. These third-party services may have their own terms and conditions. By placing an order, you agree to be bound by their terms of service.
10. Limitation of Liability
Serafiniart.com is not responsible for any damages, losses, or delays caused by third-party service providers, including shipping delays or issues with the print-on-demand services. We will make reasonable efforts to resolve any issues that arise, but we cannot be held liable for circumstances beyond our control.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New York State, Kings County. Any disputes relating to these terms will be resolved in the courts of New York State, Kings County.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. By continuing to use the website after any changes are posted, you accept the updated terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: [email protected]